Digital Equipment Corporation DEClaser 5100 Specifications

DEClaser 5100 PrinterService GuideOrder Number: EK–LNX09–SV. A01Digital Equipment CorporationMaynard, Massachusetts

6.6 Load LCIT (Value)6.6 Load LCIT (Value)Explanation: This message indicates that the 500-sheet LCIT cassette isempty, is the incorrect size, or is n

6.7 Load or Install Inter (Value)6.7 Load or Install Inter (Value)Explanation: These messages indicate the 250-sheet cassette (internal tray)is empty,

6.8 Memory Overflow or Print Overrun6.8 Memory Overflow or Print OverrunOne of the following messages appears when the SmartPage process fails:Print ove

6.9 No Toner Cart or Toner Low6.9 No Toner Cart or Toner LowExplanation: The toner sensor circuit detects both the presence of a tonercartridge and qu

6.10 Printer Open6.10 Printer OpenExplanation: This message appears when the top door of the printer is open.When the top door is closed, a tang attac

6.11 All Hard Disk Errors6.11 All Hard Disk ErrorsThe following messages are associated with the optional hard disk system. Thedisk is installed and f

6.12 50 ERROR6.12 50 ERRORExplanation: This error message appears when the fusing temperature is toohigh, low, or fails to warm up fast enough. See Se

6.12 50 ERROR7. Swap the following FRUs:• Fusing unit• DC control board• LVPSA• HVPSA/Fuser interconnect6.13 51 or 52 ERRORExplanation: The 51 error i

6.14 57 ERROR6.14 57 ERRORExplanation: This is a main motor error message. The main motor runs on+24VB power derived from the top door interlock switc

6.14 57 ERRORc. Carefully touch the + of the VOM to pin-4 of J211 on the DC controlboard. Be careful to not short adjacent pins.d. As you manually act

PrefaceThis book is for Digital Service engineers to help them repair and service theDEClaser 5100 printer. Before using this book, you must attend th

6.16 68 Service6.16 68 ServiceExplanation: The page count memory (NVRAM) is full or is bad:Action:1. Swap the page count IC.2. Replace the video contr

6.17 Print Engine Wiring DiagramsFigure 6–2 Print Engine Wiring Diagram 1Fusing exit/reardoor open sensorThermistorCassettepaper sensorRegistration

6.17 Print Engine Wiring DiagramsFigure 6–3 Print Engine Wiring Diagram 2DC Control BoardSCNCLKSCNONSCRDYJ204-4-5-6-7-8J210-3-4-5-6-7-8

6.17 Print Engine Wiring DiagramsFigure 6–4 Print Engine Wiring Diagram 3DC Control BoardFeed UnitBoardSLO1SLI1J201-1-2-3-7-8-9-10-11-12

6.17 Print Engine Wiring DiagramsFigure 6–5 Print Engine Wiring Diagram 4DC Control BoardHVPSA/FuserInterconnectFSRDRDLTHOUTJ212-1-2-3LVPSADSG-00

6.17 Print Engine Wiring Diagrams6.17.1 Envelope Feeder and LCIT Wiring diagramsFigure 6–6 and Figure 6–7 are the wiring diagrams for the optional env

6.17 Print Engine Wiring DiagramsFigure 6–7 LCIT Wiring DiagramDC Control BoardFeed Unit ControlBoardLCIT ControlBoardDSG-000715+24VA+24VA2NDO2ND

7FIPs for Fixing Paper JamsThis chapter contains the FIPs for paper path jams and misfeeds.For power and control panel message FIPs, see Chapter 6. Fo

7.1 Types of Jams7.1 Types of JamsThe next table describes the various types of paper path jams that can occur inthe DEClaser 5100 printer:Table 7–1 T

7.2 Identifying the Location of the JamFigure 7–1 Jam AreasDSG-00043012Table 7–2 Jam AreasIf the jams occur . . .Go toSection . . .In the paper feed a

• Chapter 1 identifies the significant external and internal components of thestandard printer and of the optional equipment.• Chapter 2 describes the p

7.3 Paper Feed Area Jams7.3 Paper Feed Area JamsThis section covers jams, skewing, or feed failure caused by a malfunction inthe front or feed area of

7.3 Paper Feed Area JamsTable 7–3 Feed Area Swap ListsType of jamOriginatingFeederSkewing, Wrinkling,StallsShingleJamsFeedFailureAllFeedersFeed assemb

7.4 Fusing and Delivery Area Jams7.4 Fusing and Delivery Area JamsThis section covers jams that occur in the fusing or delivery area of theDEClaser 51

7.5 Phantom Jams1. Open the rear door and thoroughly inspect:• The rear door hinge pins and latch.• The fusing exit/rear door sensor linkages—should m

7.5 Phantom JamsDSG-000172Notes:7–8 FIPs for Fixing Paper Jams

8FIPs For Fixing Image DefectsThis chapter contains the FIPs for fixing image defects.For power and control panel FIPs, see Chapter 6. For paper jam FI

8.1 Image Defects Lookup8.1 Image Defects LookupTo determine image quality, obtain printouts from the customer, and printseveral copies of the demonst

8.2 Light or Faint Images8.2 Light or Faint ImagesDark areas look dull and washed out. Text appears gray, not black.1. The density adjuster must be se

8.3 Blank or White Prints8.3 Blank or White PrintsNo printing occurs and the sheet is entirely blank. See Section 2.3.2for information about the write

8.4 Black or Too Dark Prints8.4 Black or Too Dark PrintsEither the test print is entirely black or the black areas of the textor graphics appear heavy

DSG-000172Notes:1

8.6 Dirt on Back of Page8.6 Dirt on Back of PageDo the following when toner stains the back of a printed page:1. Carefully clean the paper guides on t

8.7 Vertical Black Lines8.7 Vertical Black LinesDo the following if the test print exhibits well defined black linesthat run from leading to trailing e

8.10 Blank or White Spots8.10 Blank or White SpotsDo the following if bands, stripe, or voids appear in place of text orgraphics:1. Try fresh dry pape

8.12 Registration8.12 RegistrationThe image is out of place between the leading and trailing edges ofthe sheet. Registration problems are caused by a

8.13 Fusing Failure8.13 Fusing FailureDo the following if the toner can be easily brushed off of the printedtest sheet:1. Make sure a correct type and

8.14 Distorted Image or Missing BD Signal8.14 Distorted Image or Missing BD SignalImage distortion occurs when the paper fails to smoothly movethrough

8.15 Repetitive Marks8.15 Repetitive MarksWhen surface damage happens to one of the rollers, a repetitivemark is produced on the test page. The color

9Removing and Replacing FRUsThis chapter contains the procedures for removing and replacing fieldreplaceable units (FRU)s from the DEClaser 5100 printe

9.2 Assembly, Control panel9.2 Assembly, Control panelUse the following procedure to remove the control panel Assembly:1. Remove the paper cassettes.2

9.2 Assembly, Control panel5. Unplug the connector from J131 on the video control board.DSG-000637Removing and Replacing FRUs 9–3

9.2 Assembly, Control panel6. Remove the top and side screws.7. Release the two clips that hold the control panel to the metal bulkhead.8. Release the

9.3 Assembly, Gear9.3 Assembly, GearUse the following procedure to remove the gear assembly:1. Remove the following parts:FRU See section:a. Right-sid

9.3 Assembly, Gear3. Remove the gear assembly through the rear of the printer.DSG-0006399–6 Removing and Replacing FRUs

9.4 Assembly, High-Voltage Power Supply (HVPSA)9.4 Assembly, High-Voltage Power Supply (HVPSA)Use the following procedure to remove the high-voltage p

9.5 Assembly, Low-Voltage Power Supply (LVPSA)9.5 Assembly, Low-Voltage Power Supply (LVPSA)Use the following procedure to remove the low-voltage powe

9.5 Assembly, Low-Voltage Power Supply (LVPSA)4. Use a large needlenose pliers to flex and remove the switch linkage fromthe LVPSA.5. Flex and remove t

9.5 Assembly, Low-Voltage Power Supply (LVPSA)6. Disconnect the 3-pin J104 connector .7. Unplug the 6-pin J103 connector .8. Remove the two screws tha

9.6 Assembly, Optional Hard Disk Drive9.6 Assembly, Optional Hard Disk DriveUse the following procedure to remove the optional hard disk drive:1. Remo

9.6 Assembly, Optional Hard Disk Drive4. Loosen the three screws that hold the disk drive option to the videocontroller board.Caution: Do not use a ma

9.6 Assembly, Optional Hard Disk Drive5. Wiggle the disk drive option to unplug and remove it.DSG-000554 Removing and Replacing FRUs 9–13

1Physical and Functional DescriptionThis chapter provides a physical and functional description of the DEClaser5100 printer and of the optional printe

9.6 Assembly, Optional Hard Disk Drive6. Unsnap and remove the guide plate.DSG-0005539–14 Removing and Replacing FRUs

9.7 Assembly, Paper Delivery9.7 Assembly, Paper DeliveryUse the following procedure to remove the output assembly:1. Remove the following parts:FRU As

9.7 Assembly, Paper Delivery3. Press and release the two clips .DSG-00064619–16 Removing and Replacing FRUs

9.7 Assembly, Paper Delivery4. Wiggle and rotate the output assembly to disengage the rear clips from thechassis.When replacing the output assembly, m

9.8 Assembly, Feed9.8 Assembly, FeedUse the following procedure to remove the paper feed assembly:1. Remove the following parts:Part As shown in secti

9.8 Assembly, Feed2. Remove the three screws that hold the feed assembly to the left side panel.DSG-000649Removing and Replacing FRUs 9–19

9.8 Assembly, Feed3. Unplug the two connectors from the paper feed controller board.4. Remove the two screws that hold the feed assembly to the front

9.9 Assembly, Scanner9.9 Assembly, ScannerUse the following procedure to remove the scanner assembly:1. Remove the following parts:FRU As shown in sec

9.9 Assembly, Scanner2. Unplug the following connectors and remove the cables from therestraints:3-pin fusing exit and rear door sensor6-pin scanner m

9.10 Board, LCIT Controller9.10 Board, LCIT ControllerUse the following procedure to remove the LCIT controller board:1. Remove the screw securing the

1.2 Physical Description1.2 Physical DescriptionFigure 1–1 presents a view of the front and right side of the printer. Thenames and functions of the i

9.10 Board, LCIT Controller3. Unplug the three connectors from the controller board.4. Cut and remove the plastic cable tie.DSG-0006529–24 Removing an

9.10 Board, LCIT Controller5. Grasp the upper edge of the control board, as shown.6. Slide a flat blade screwdriver between the plastic tab and the con

9.10 Board, LCIT Controller7. Lift the controller board out of the plastic slides.DSG-0006549–26 Removing and Replacing FRUs

9.11 Board, Feed Controller9.11 Board, Feed ControllerUse the following procedure to remove the feed controller board:1. Remove the following parts:Pa

9.11 Board, Feed Controller2. Unplug the two connectors .3. Remove the two screws.4. Release the four clips .Caution: The actuator linkage for the top

9.12 Board, DC Control9.12 Board, DC ControlUse the following procedure to remove the DC control board:1. Remove the following parts:FRU As shown in s

9.12 Board, DC Control2. Unplug the following connectors:13-pin J2018-pin J2057-pin J2063-pin J2083-pin J20910-pin J2104-pin J211 that connects to the

9.12 Board, DC Control1 2457896310DSG-000657Removing and Replacing FRUs 9–31

9.12 Board, DC Control9.12.1 Page Count Memory (NVRAM)Use the following procedure to remove the video controller board.Caution: Use standard antistati

9.13 Board, Ethernet9.13 Board, EthernetCaution: Use standard antistatic equipment and procedures before you handlethis sensitive electronic component

1.2 Physical DescriptionTable 1–1 Front ViewTop doorand coverLifts for access to the EP-ED cartridge or for clearingpaper jams. When closed, a plastic

9.13 Board, Ethernet4. Before installing the Ethernet card, make sure to configure the jumper, asshown, for twisted-pair or ThinWire.Note: When the Eth

9.14 Board, SIMMs9.14 Board, SIMMsUse the following procedure to remove the single inline memory module board:1. Remove the right side cover, as shown

9.14 Board, SIMMs4. Simultaneously release the two clips. The SIMM should move or springforward in the socket.5. Remove the SIMM.When replacing the SI

9.15 Board, Video Controller9.15 Board, Video ControllerUse the following procedure to remove the video controller board:1. Remove the following FRUs:

9.15 Board, Video Controller3. Disconnect the connector from J131 on the video control board.4. Remove the four screws.5. Wiggle the board to disconne

9.16 Cage, Card9.16 Cage, CardUse the following procedure to remove the replace the card cage:1. Remove the right-side cover, as shown in Section 9.19

9.17 Cartridge, EP-ED (toner)9.17 Cartridge, EP-ED (toner)Use the following procedure to remove the EP-ED cartridge:Caution: Do not damage the photose

9.18 Cover, Left-Side9.18 Cover, Left-SideUse the following procedure to remove the left-side cover:1. Remove the right-side and top covers, as shown

9.18 Cover, Left-Side3. Pull the front of the cover to disengage the clip .4. Swing down the left-side cover.When you replace the left-side cover, mak

9.19 Cover, Right-Side9.19 Cover, Right-SideUse the following procedure to remove the right-side cover:1. Remove the screw that secures the right-side

1.2 Physical DescriptionFigure 1–2 shows the components that are accessible through the front tray ofthe printer. Table 1–2 describes the components.F

9.19 Cover, Right-Side2. Pull the cover backwards to disengage the top clips.3. Swing the cover down.When you replace the right-side cover, pull the c

9.20 Cover, Top Cover9.20 Cover, Top CoverUse the following procedure to remove the top cover:1. Remove the right-side cover, as shown in Section 9.19

9.20 Cover, Top Cover3. Open the top cover and remove the cleaning brush.4. Remove the one screw that holds the top cover to the top of the printer.5.

9.21 Door, Rear9.21 Door, RearUse the following procedure to remove the rear door:1. Remove or partially extend the cassette.2. Use needlenose pliers

9.21 Door, Rear3. Flex the bottom of the door to disengage the hinge pins from the plasticbulkhead.DSG-0006699–48 Removing and Replacing FRUs

9.21 Door, Rear9.21.1 Rear Door LatchRemove and replace the rear door latch as follows:• To remove the latch, use a screwdriver to gently release the

9.22 Door, Front and Guide Plate9.22 Door, Front and Guide PlateUse the following procedure to remove the front door:1. Remove the cassette.2. Flex th

9.22 Door, Front and Guide Plate3. Fully extend the paper support plate.4. Flex the door to disengage the hinge pins .5. Remove the door.DSG-0006711Re

9.22 Door, Front and Guide Plate9.22.1 Guide PlateUse the following procedure to remove the front feeder guide plate:1. Remove the following:FRU As sh

9.22 Door, Front and Guide Plate4. Swing the guide plate down until the hinges can be pulled apart.DSG-000673Removing and Replacing FRUs 9–53

1.2 Physical DescriptionTable 1–2 Front TrayEnvelope feederconnectorConnects the optional envelope feeder to the feed unitcontroller. It is hidden by

9.23 Fan Exhaust9.23 Fan ExhaustUse the following procedure to remove the exhaust fan:1. Remove the following:FRU As shown in section:a. Right-side co

9.23 Fan Exhaust4. Use a small screwdriver to pry loose the two clips and separate the fanshroud.DSG-000675Removing and Replacing FRUs 9–55

9.23 Fan Exhaust5. Pry up to release the four clips and remove the exhaust fan.3DSG-0006769–56 Removing and Replacing FRUs

9.24 Feeder, Envelope9.24 Feeder, EnvelopeUse the following procedure to remove the envelope feeder:1. Open the front door of the printer.2. Pinch tog

9.24 Feeder, Envelope4. Insert the nose of the envelope feeder into the print engine.5. Gently push in the envelope feeder until you feel it securely

9.25 Fusing Unit9.25 Fusing UnitUse the following procedure to remove the fusing unit:Warning: Be careful! The fusing unit is hot.1. Open the rear doo

9.26 Guide, HVPSA Contact Plate9.26 Guide, HVPSA Contact PlateNote: The procedure to remove and replace the HVPSA contact plate iscomplicated, difficul

9.26 Guide, HVPSA Contact Plate2. The crossmember:a. Remove the two screws that hold the crossmember.b. Remove the crossmember.DSG-000678Removing and

9.26 Guide, HVPSA Contact Plate3. The transport guide plate:a. Remove the screw that holds the rear of the transport guide plate.b. Use a suitable too

9.26 Guide, HVPSA Contact Platec. Lift and remove the contact plate.d. Remove each of the six rollers and store in a safe place.2DSG-000680Removing an

First Printing, April 1994Digital Equipment Corporation makes no representations that the use of its products in themanner described in this publicati

1.2 Physical DescriptionFigure 1–3 shows the inside components that are accessible through the topdoor of the printer. Table 1–3 describes each compon

9.26 Guide, HVPSA Contact Plate4. The pivot pin:a. Disconnect the spring from the pivot pin arm.b. Flex the arm up and over the shutter linkage.DSG-00

9.26 Guide, HVPSA Contact Platec. Flex the arm clockwise to enable the arm to pass through the chassishole.d. Remove the pivot linkage.DSG-000682Remov

9.26 Guide, HVPSA Contact Plate5. The left EP-ED guide plate:a. Remove the self tapping plastic screw.b. Note the location of the clip and alignment p

9.26 Guide, HVPSA Contact Platec. Push the clip and alignment pins to disengage the EP-ED guide platefrom the left side chassis.d. Rotate and wiggle t

9.26 Guide, HVPSA Contact Plate6. The HVPSA contact plate:a. Release the five clips and lift the HVPSA guide plate up.DSG-00058849–68 Removing and Repl

9.26 Guide, HVPSA Contact Plateb. Remove the HVPSA contact plate.DSG-000685Removing and Replacing FRUs 9–69

9.27 Interconnect, HVPSA/Fuser9.27 Interconnect, HVPSA/FuserUse the following procedure to remove the interconnect that connects thefusing unit and HV

9.27 Interconnect, HVPSA/Fuser2. Unplug the 10-pin J210 connector from the DC control board.3. Unwind the cable from the wire raceway .DSG-00069112Rem

9.27 Interconnect, HVPSA/Fuser4. Carefully stand the printer on the front panel.5. Remove the screw that holds the rear cover to the printer.6. Pull a

9.27 Interconnect, HVPSA/Fuser8. Pinch together the release clips and push the connector through thechassis hole.9. Press the clip to release it .10.

1.2 Physical DescriptionTable 1–3 Inside the Top DoorEP-ED connector block The EP-ED connector block is part of the HVPSAcontact guide plate. The bloc

9.28 Motor, Main9.28 Motor, MainUse the following procedure to remove the main motor:1. Remove the following parts:FRU See section:a. Right-side cover

9.29 Motor, LCIT Pickup9.29 Motor, LCIT PickupUse the following procedure to remove the LCIT pickup motor:1. Lift the printer off of the LCIT.2. Remov

9.29 Motor, LCIT Pickup4. Unplug the 2-pin connector .5. Unplug the 4-pin connector .6. Unsnap the two clips that hold the cover to the raceway.7. Rem

9.29 Motor, LCIT Pickup8. Remove the motor cable from the wire raceway.9. Remove the two screws that hold the motor to the feed unit assembly.10. Remo

9.30 Pad, Front Tray Separation9.30 Pad, Front Tray SeparationUse the following procedure to remove the front separation pad:1. Remove the front tray

9.31 Roller Transfer9.31 Roller TransferUse the following procedure to remove the transfer roller:Caution: The foam surface of the transfer roller is

9.32 Roller, Cassette Pickup9.32 Roller, Cassette PickupUse the following procedure to remove the cassette pickup roller:1. Remove the EP-ED cartridge

9.33 Roller, Front Tray Pickup9.33 Roller, Front Tray PickupUse the following procedure to remove the front tray pickup roller:1. Power down the print

9.33 Roller, Front Tray Pickup5. Pinch the clips together and remove the pickup roller.DSG-0006999–82 Removing and Replacing FRUs

9.34 Roller, LCIT Pickup9.34 Roller, LCIT PickupUse the following procedure to remove the paper pickup roller from the LCIT:• Lift the printer off of

1.2 Physical DescriptionFigure 1–4 shows the components that are accessible through the rear door ofthe printer. Table 1–4 describes each component.Fi

9.35 Sensor, Fusing Exit/Rear Door9.35 Sensor, Fusing Exit/Rear DoorUse the following procedure to remove the fusing exit/rear door sensor:1. Remove t

10FRU Part Numbers10.1 Field Replaceable UnitsTable 10–1 lists all the field replaceable units (FRU)s by FRU name and theless descriptive order name. T

10.1 Field Replaceable UnitsTable 10–1 (Cont.) FRUsFRU NameOrder NamePartNumberSectionNumberAssembly, scanner(Laser scanner)FE–HPA15–QR 9.9Assembly, t

10.1 Field Replaceable UnitsTable 10–1 (Cont.) FRUsFRU NameOrder NamePartNumberSectionNumberDoor, front(Multipurpose door)29–31472–01 9.22Front tray(M

10.1 Field Replaceable UnitsDSG-000172Notes:10–4 FRU Part Numbers

AKey Menu Map, Features, and ValuesThis appendix contains a diagram of the key menu map, and describes themenu messages you might receive, plus the fe

A.1 Key Menu MapFigure A–1 Key Menu MapQ U I C K R E F E R E N C E C A R DDEClaser 5100© Digital Equipment Corporation 1994.

A.1 Key Menu MapFigure A–1 (Cont.) Key Menu MapFeedersSet-UpSet-UpFeedersManual feedOff FrontInternal LCITFrontEnvelopeFront & Int Int & LCIT

A.1 Key Menu MapFigure A–1 (Cont.) Key Menu MapSet-UpTMAllow ResetDECimagePage protectResolutionPostScriptoffLegal Ltr / A4normalbrighterdarker hi c

A.1 Key Menu MapFigure A–1 (Cont.) Key Menu MapSet-UpTMP C Loff Ltr / A4... 9991 thru ...portraitlandscapeRoman - 8300 x 300 600 x 300600 x 600 12

1.2 Physical DescriptionTable 1–4 Rear ViewLocalTalk port This port connector is for connecting to an AppleTalknetwork. See Section B.3 for more infor

A.1 Key Menu MapFigure A–1 (Cont.) Key Menu MapCommunicationsSet-UpCommunicationsParallelLocalTalkInterpreterspacenone odd evenXON / XOFF 1 - way XON

A.1 Key Menu MapFigure A–1 (Cont.) Key Menu MapDo start pageMiscellaneousyes noFeedersDo jam recoveryPrint densityPower saverSet-up menulockDisp

A.2 Key Menu MessagesA.2 Key Menu MessagesADJ=ValueThese values appear under the DECimage: Adjust submenu. See the PS:DECimage entry.Baud=ValueFor the

A.2 Key Menu MessagesDisplay languageWhen selected, the LANG= prompt allows you to select the language for thecontrol panel display; for example: Fren

A.2 Key Menu MessagesFeeders submenuThis menu appears on the first level of the Set-Up key menu. The followingfeatures appear under the Feeders Submenu

A.2 Key Menu MessagesINT=ValueFor the values associated with this prompt, see the SER: Interpreter entry.LANG=ValueFor the values associated with this

A.2 Key Menu MessagesPAR: InterpreterValueFor the values associated with this prompt, see the SER: Interpreter entry.PAR: ModeThe following MODE= Valu

A.2 Key Menu MessagesPCL: Form lengthThe value that you enter (5–128) determines the line spacing for the paperin the selected input tray. The default

A.2 Key Menu MessagesPoint size=ValueFor the values associated with this prompt, see the PCL: Point size entry.PROTECT=ValueFor the values associated

A.2 Key Menu MessagesPS: Print errorsThe PRINT= enabled and PRINT= disabled values control the printing of aPostScript error page after a PostScript e

1.2 Physical DescriptionFigure 1–5 shows the components that are visible from underneath the printer.Table 1–5 describes each component.Figure 1–5 LCI

A.2 Key Menu MessagesPrint PCL menusThis Test/Fonts key menu feature prints all selected values for the Set-Up andFeeder Select menus. If necessary, t

A.2 Key Menu MessagesRES=ValueFor the values associated with this prompt, see the PS: Resolution and PCL:Resolution entries.Reset key menuPressResetto

A.2 Key Menu MessagesSER: DTR polarityDTR is a standard data communication signal name for the data terminalready signal. The DTR= high and DTR= low v

A.2 Key Menu MessagesSER: ParityThe parity selection must match that of the attached host or modem. Whenthis feature is selected, the following values

A.2 Key Menu MessagesFor a description of each Test/Fonts feature, see the feature’s entry.Set-Up menu lockThe LOCK= disabled or LOCK= enabled values

BGeneral InformationThis chapter describes how to connect the DEClaser 5100 printer to thefollowing systems:• Ethernet Network—see Section B.1• IBM co

B.2 Connecting PC or IBM Compatible SystemsB.2 Connecting PC or IBM Compatible SystemsThe MS–DOS and Windows PC operating system use the parallel and

B.2 Connecting PC or IBM Compatible SystemsB.2.1 Configuring AUTOEXEC FilesThe AUTOEXEC.BAT file directs data to the chosen printer port andconfigures th

B.2 Connecting PC or IBM Compatible SystemsB.2.2 MS–DOS DriversMS–DOS applications use internal printer drivers. There are several differentPCL and Po

B.3 Connecting the Printer to a Macintosh ComputerB.3 Connecting the Printer to a Macintosh ComputerFigure B–1 shows the typical connections for the A

1.2 Physical DescriptionTable 1–5 LCIT InterconnectionCassette paperfeed rollerFeeds paper from the internal cassette into theoblique rollers. The rol

B.3 Connecting the Printer to a Macintosh ComputerB.3.1 Macintosh Printer DriverA Macintosh printer driver is supplied with the DEClaser 5100 printer.

B.4 Connecting to OpenVMS VAX or ULTRIX SystemsB.4 Connecting to OpenVMS VAX or ULTRIX SystemsFigure B–2 shows typical cable and adapter configurations

B.4 Connecting to OpenVMS VAX or ULTRIX SystemsFigure B–2 EIA-232 and EIA-422 Cable/Adapter ConfigurationsDSG-000419H8575-EH8575-EH8575-ABC16E-XXBC16E-

B.4 Connecting to OpenVMS VAX or ULTRIX SystemsFigure B–2 (Cont.) EIA-232 and EIA-422 Cable/Adapter Configurationsxx refers to the cable length. ( BN =

B.4 Connecting to OpenVMS VAX or ULTRIX SystemsDSG-000172Notes:B–10 General Information

CDEClaser 5100 SpecificationsThis appendix contains the operating and interface specifications for theDEClaser 5100 printer.Table C–1 Printer Specificati

Table C–1 (Cont.) Printer SpecificationsCategory SpecificationInternal Paper Tray 250-sheet capacityLetter (8.5 in x 11 in)A4 (210 mm x 297 mm)Universal

Table C–1 (Cont.) Printer SpecificationsCategory SpecificationOptional Interface DEClaser 5000 Series Ethernet CardAcoustic Noise 31dB(A) during standby

C.1 Operating RequirementsC.1 Operating RequirementsThe DEClaser 5100 printer performance can be affected by electrical andenvironmental conditions su

C.1 Operating RequirementsFigure C–1 Operating Space610 mm ( 24 in.)510 mm ( 20 in.)560 mm ( 22 in.)1270 mm ( 50 in.)100 mm ( 4 in.)100 mm ( 4 in.)305

1.3 Cassettes1.3 CassettesFigure 1–6 is a picture of the universal LCIT cassette. Table 1–6 describes thecassette components.Universal cassettes are a

C.1 Operating RequirementsC.1.2 Environmental RequirementsFor the proper operation of the printer, be sure the following environmentalconditions are m

DTraining, Documentation and ToolsThis appendix contains training, tools, and documentation information.D.1 TrainingBefore attempting to use this book

D.2 Documentation Ordering InformationD.2 Documentation Ordering InformationTable D–2 lists the order numbers for documentation related to the DEClase

D.3 ToolsD.3 ToolsTable D–3 lists the ordering number of the tools that are needed to service theDEClaser 5100 printer in the field.Table D–3 ToolsOrde

D.3 ToolsDSG-000172Notes:D–4 Training, Documentation and Tools

IndexAAdjustmentLeading edge, 4–10Adjustment of image darkness, A–16Adobe printer drivers, B–4Alert messages, 6–5 to 6–20Alignment guidesEP-ED connect

Curvature separation, 2–18DDOS See MS–DOSDC control boardadjustment procedure, 4–10delivery area jams, 7–6FRU part number, 10–3remove/replace, 9–29DEC

FFanFRU part numberfailure FIP, 6–19remove/replace, 9–54wiring diagram, 6–23Fatal messages, 3–5Fault messages, 6–5 to 6–20Features see values and feat

Graphic displaylocation of, 3–2HH8571 or H8575Caution and substitution, B–7Hard disknon-error FIP, 6–5remove/replace, 9–11Hidden switchsee test print

LCIT (cont’d)pickup motor part number, 10–3pickup roller, 9–83pickup roller part number, 10–3remove/replace, 9–23universal cassette part number, 10–3w

1.3 CassettesTable 1–6 Fixed and Universal CassettesPaper path Directs paper into the printer. When paper feeds fromthe LCIT it feeds through the fron

Operating requirements, C–4Operator panelfusing errors, 5–2Optional hard disk assemblyFRU part number, 10–3Order numbers, 10–1Output assemblyremove/re

RReady/paused messagedefinition, 3–4Rear doorand paper jams, 7–6FRU part number, 10–3latch remove/replace, 9–49remove/replace, 9–47Rear door openinterl

Skewdefinition of, 7–2deskewing or preventing, 2–13Slow Printing, A–9SmartPageabout, 2–4FIPs, 6–12Solenoidswiring diagram, 6–23SOU=see PCL: Font source

WWaitmode description, 2–6online mode, 3–4Windows drivers, B–4Wiring diagrams, 6–20Write black, 2–16XXerographic Processes, 2–15XLIversus DECimage, A–

1.4 Optional Feeders1.4 Optional FeedersFigure 1–7 shows the DEClaser 5100 large capacity input tray (LCIT) andTable 1–7 identifies the components.Figu

1.4 Optional FeedersTable 1–7 LCITAlignment pins Mesh with holes in the base of the printer and provideprecise alignment.Oblique rollers Move the shee

ContentsPreface ... xi1 Physical and Functional Description1.1 Product and Servicing Safety Notes ..

1.4 Optional FeedersFigure 1–8 shows the DEClaser 5100 optional envelope feeder and Table 1–8identifies the components.The envelope feeder is a field re

1.4 Optional FeedersTable 1–8 Envelope FeederStack compressor Presses the stack down into the envelope feed rollers.Adjustable guide Adjusts to hold t

1.5 Memory Options1.5 Memory OptionsFont memory is an area of printer memory that stores downline-loaded fonts.Once stored in font memory, the font st

1.6 Ethernet Network Board1.6 Ethernet Network BoardAn optional Ethernet network board slides into the rear of the printer andprovides a ThinWire or t

1.7 Font (PCMCIA) Cartridges1.7 Font (PCMCIA) CartridgesFigure 1–10 shows a font cartridge being installed into the font cartridgeslot. The notch must

1.8 Resolution/Graphics Enhancements Option Board1.8 Resolution/Graphics Enhancements Option BoardThe optional Resolution/Graphics Enhancements (RGE)

1.8 Resolution/Graphics Enhancements Option BoardDSG-000172Notes:1–22 Physical and Functional Description

2Technical DescriptionThis chapter provides a technical description of the following major sections ofthe DEClaser 5100 printer:• Section 2.1 describe

2.1 Print Engine Control2.1 Print Engine ControlFigure 2–1 shows the overall block diagram of the DEClaser 5100 printer.The shaded blocks indicate mic

2.1 Print Engine ControlFigure 2–1 Overall Block DiagramOperatorPanelVideoControllerBoardDCControlBoardLaser DriverBDScanner MotorScanner UnitH

2.3.7 Fusing Process ... 2–182.4 Scanner ... 2–202.5 HVPSA...

2.1 Print Engine Control2.1.1 Video Controller Board and SmartPageFigure 2–2 shows the video controller board mechanically and electronicallyconnectin

2.1 Print Engine ControlOccasionally, a complex image might exceed the capabilities of the SmartPageprocess, or memory might overflow due to insufficien

2.1 Print Engine Control2.1.2 Print Engine ModesFigure 2–3 shows the activity that occurs during the following DEClaser 5100operational modes:1. When

2.1 Print Engine Control4. During print mode, the fusing temperature is maintained, interlocks aretested, and printing is performed.5. During the last

2.1 Print Engine Control2.1.3 Low-voltage Power Supply AssemblyFigure 2–4 shows the circuits of the low-voltage power supply assembly(LVPSA). If a sho

2.1 Print Engine Control2.1.4 Fusing Heater ControlFigure 2–5 shows how the fusing temperature varies after power and duringprinting and standby opera

2.1 Print Engine Control2.1.5 Fusing MalfunctionIf a fusing malfunction occurs, dynamic and passive safety circuits disable thefusing heater current.T

2.1 Print Engine ControlFigure 2–7 Fusing Control CircuitsHVPSA/fuserinterconnectSafetyCircuitLVPSARL101J212-3 -1 -2THOUTFSRDRLDJ210-2-1FSRTHQ207+5V

2.1 Print Engine Control2.1.6 InterlocksThe top door open switch is the only interlock circuit in the DEClaser 5100printer. Pole 1 disconnects the +24

2.2 Paper Feeding SystemBefore the feed process can start, the user must first load and select a feeder.When the print job is received, the video contr

6.9 No Toner Cart or Toner Low . ... 6–136.10 Printer Open ... 6–146.11 All Hard Disk Err

2.2 Paper Feeding System2.2.1 Size Sensing CassettesTable 2–1 shows the size sensing switch code. The three size sensing switchesare set by keys that

2.3 Xerographic Process2.3 Xerographic ProcessFigure 2–9 shows the xerographic components of the EP-ED cartridge. Thecomponents within the shaded area

2.3 Xerographic Process2.3.1 Primary Charging ProcessPrimary Charge RollerACBiasDCBiasOPCThe ac and dc biases on the primarycharge roller distribut

2.3 Xerographic Process2.3.3 Development ProcessBladeAC Bias(1600 Vp-p)DCBias----------+++++++++++++TonerCylinderMagnetDevelopingCylinderDuring the

2.3 Xerographic Process2.3.5 Separation ProcessDSG-000607OPC-----+TonerTransferChargingRollerPaper-----Static ChargeEliminatorThe sheet is separat

2.3 Xerographic ProcessThe two diodes connect the axial shafts to ground and establish a strongnegative cleaning charge on the upper roller. The upper

2.4 Scanner2.4 ScannerFigure 2–10 shows the circuits and components within the scanner assembly.When the printer is powered on, the DC control board g

2.4 ScannerFigure 2–10 Scanning System DiagramDSG-000610ModulationLaser CurrentSourceLaser DriverVideo Controller BoardDC Control BoardJ206-6-2-3-

2.5 HVPSA2.5 HVPSAFigure 2–11 shows the high-voltage bias circuits that are used by thexerographic processes discussed in Section 2.3. Not shown in Fi

2.5 HVPSAFigure 2–11 HVPSA Control CircuitHVPSAIC402IC401 ContactPlate+24 VB+5 VJ401-B3/B4-B5-B1/B2GND-A1-A2-A4-A3-A5SLO2SLI2HVRS

9 Removing and Replacing FRUs9.1 Removing and Replacing FRUs . . ... 9–19.2 Assembly, Control panel ...

2.5 HVPSA2.5.1 EP-ED CartridgeFigure 2–12 shows the location of the EP-ED electrical connectors. SeeSection 2.5 for functional description and schemat

2.5 HVPSAFigure 2–12 EP-ED CartridgeDSG-0006122134567Technical Description 2–25

2.5 HVPSADSG-000172Notes:2–26 Technical Description

3Operating the Control PanelThis chapter describes the DEClaser 5100 printer control panel.• Section 3.1 identifies and describes the control panel, in

3.1 Control Panel Description3.1 Control Panel DescriptionFigure 3–1 shows the DEClaser 5100 control panel. Tables 3–1 and 3–2describe the control pan

3.1 Control Panel DescriptionTable 3–2 Indicators and KeysThis Key... When pressed...On LineToggles the printer on and off line.Form FeedAppends a for

3.2 Control Panel Operation3.2 Control Panel OperationThe control panel operates in online, paused, and key menu modes. Both thepaused and key menu mo

3.2 Control Panel OperationTable 3–3 (Cont.) Online and Paused MessagesDisplay DefinitionPaper JamPrinter open50 ERROR..Indicate a fatal error. Printin

3.2 Control Panel Operation3.2.2 Key Menu ModesThe tree map in Figure 3–2 shows the upper level of the four key menus. Amenu is a collection of featur

3.2 Control Panel OperationFigure 3–2 Overall Key Menu MapTest/FontsReset printerFactory defs LtrFactory defs A4ResetFeeder SelectInternalLCITFrontE

10 FRU Part Numbers10.1 Field Replaceable Units ... 10–1A Key Menu Map, Features, and ValuesA.1 Key Menu Map . . . ...

3.2 Control Panel OperationDSG-000172Notes:3–8 Operating the Control Panel

4Test Patterns and MiscellaneousProceduresThis chapter is about DEClaser 5100 printer printouts and the most commonlyused printing procedures.The foll

4.1 About the Test Page4.1 About the Test PageFigure 4–1 shows the test pattern that prints automatically at power up orwhen you select the test page

4.2 About the Menu Guide4.2 About the Menu GuideFigure 4–2 shows the menu guide that prints when you select the Print menuguide from the Test/Fonts ke

4.3 About the Demo Pages4.3 About the Demo PagesFigure 4–3 shows the PostScript demonstration page. The demo page is usefulfor evaluating print qualit

4.4 About the Print PS or PCL Menus Pages4.4 About the Print PS or PCL Menus PagesFigure 4–4 shows pages that print when the Print PS menus or Print P

4.5 About the PCL Fonts and PostScript Fonts Lists4.5 About the PCL Fonts and PostScript Fonts ListsFigure 4–5 shows the list of PostScript and PCL fo

4.6 About the PostScript Error Report4.6 About the PostScript Error ReportFigure 4–6 is an example of the PostScript error report. To turn on thePostS

4.7 Engine Board Test Pattern4.7 Engine Board Test PatternFigure 4–7 shows the engine board test pattern. The DC controller board feedspaper from the

4.8 Locking and Unlocking the Set-Up Menu4.8 Locking and Unlocking the Set-Up MenuYou can lock the Set-Up menu to keep unauthorized operators from acc

1–6 Universal Cassette ... 1–121–7 LCIT . . . ... 1–141–8 Envelope Feeder. . . ...

4.9 Adjusting the Leading Edge Registration4.9 Adjusting the Leading Edge RegistrationFigure 4–8 shows the location of VR202 on the DC control board.

4.10 Reading the Page CountFigure 4–8 VR202 Registration AdjustmentJ201J212J203J204 J205J206J207J208J209TB201 J211C201 C202J210VR202DSG-000658VR2020+2

4.11 Formatting the Optional Disk4.11 Formatting the Optional DiskWhen a new disk is installed and the printer is powered on, the firmware findsthe new

5Start FIP and Total Call ConceptThis chapter contains the start fault isolation procedure (FIP) and the totalcall concept (TCC) procedures.DSG-000621

5.1 Preliminary Information5.1 Preliminary InformationBefore using the start FIP, do the following:• Record the symptoms, then recycle/reboot the prin

5.2 Start FIPTable 5–1 Start FIPEvaluate the ResponseStep Action Normal Malfunction1 Turn on the ACpowerIf the motors run, rollersturn, control panel

5.2 Start FIPTable 5–1 (Cont.) Start FIPEvaluate the ResponseStep Action Normal Malfunction5 Perform the TCCprocedure inSection 5.3Printer is OK. Retu

5.3 Total Call Concept (TCC) Procedure5.3 Total Call Concept (TCC) ProcedureDSG-000622StartChapter 55.2 Start FIPChapter 66.1 Power Fault FIPError

5.3 Total Call Concept (TCC) Procedure7. Inspect and clean the following with a vacuum cleaner and a clean, damp,lint-free cloth:• Fusing unit transpo

5.3 Total Call Concept (TCC) Procedure5.3.1 200K Maintenance ProcedureTable 5–2 shows the FRUs that after 200,000 pages should be inspectedfor wear an

A–1 Key Menu Map ... A–2B–1 AppleTalk Network Connections . . . ... B–5B–2 EIA-232 and EIA-422 Cable/A

6Power and Control Panel FIPsThis chapter contains FIPs for troubleshooting power and control panel faultsand contains FIPs for error conditions that

6.1 Bad Power or Control Panel FIPs6.1 Bad Power or Control Panel FIPsExplanation: A power or control panel malfunction can cause a failure of thenorm

6.1 Bad Power or Control Panel FIPsSymptom 2: The following symptoms indicate a malfunctioning ac power lineor low-voltage power supply assembly (LVPS

6.1 Bad Power or Control Panel FIPsFigure 6–1 LVPSA DiagramDC Control BoardTop DoorSwitchExit SensorMainMotorMotorFeed UnitControllerBoardHVPSASc

6.2 Optional Equipment Non-Error FIPs6.2 Optional Equipment Non-Error FIPsWhen the Test (power up) Page builds in memory, the video control boardcheck

6.2 Optional Equipment Non-Error FIPs• The Font (PCMCIA) cartridges plug into connectors on the video controllerboard. Try moving the cartridge to the

6.3 Insert or Remove Cartridge6.3 Insert or Remove CartridgeExplanation: These message occur whenever a font cartridge is removed orinserted while the

6.4 Load Env (Value)6.4 Load Env (Value)Explanation: This message indicates that the envelope feeder is empty orneeds a different size envelope loaded

6.5 Load Front or Manual Feed6.5 Load Front or Manual FeedExplanation: Two sensors monitor the front tray paper path. The front traypaper sensor detec