Digital Equipment Corporation VR297 Service Manual

Order Number EK-VS31M-MG.002Digital Equipment Corporation

About This Manual xiDocuments Order NumberVR160 Pocket Service Guide EK-VR160-PSVR262 Pocket Service Guide EK-VR262-PSVR299 Pocket Service Guide EK-VR

Self-Tests 91TargetStatusCode Status DescriptionB8 Error: Wrong interrupt following status in DMA testBA Error: scd_cnt not zero following status in D

92 Self-TestsSCSI registers and software flags are saved in this format:Offset Size Description00 .byte cur_data (5380 register)04 .byte ini_cmd (5380

Self-Tests 93Offset Size Description200D.0a00 - SCSI registers at end of test_scsi_interrupts200D.0b00 - SCSI registers at end of test_scsi_reg_functi

94 Self-TestsB.8 FP (test 9)The floating point unit power-up self-test has one longword for statusinformation in the following format:FP 0000.000Xwhere

Self-Tests 95Code Status Definition1 Status: Success2 Error: Failure in test_address routine4 Error: Byte mask failure8 Error: Data/address test failur

96 Self-TestsExpected values for the keyboard status code are:00000000 if TEAMmate or no keyboard00000001 if OK000000FD if loopbackExpected values for

Self-Tests 97B.11 NVR (test D)The nonvolatile RAM (NVR) power-up self-test has one longword of statusinformation in the following format:NVR 0000.00XX

98 Self-TestsB.13 MONO (test F)The monochrome video display controller (MONO) power-up self-test hasone longword of status information in the followin

CSystemTestsC.1 Error and Status Codes for the VS3100 SystemTestIn all cases, when examining the exerciser report, a single question mark(?) indicates

100 System Tests5. Forces collision error6. Forces MISS error7. Performs external loopback testingFor yyyy values, the corresponding error is:0002No p

1TestingThis chapter provides an overview of the testing procedures for theVAXstation 3100 Model 76 system. Since the testing procedures for theVAXsta

System Tests 101C.3 8-Plane Video Option Status and Error CodesTEST NUMBER ID NAME----------- ---- ----4 00D0 8PLN00yy.xxxx Where :for soft error ( on

102 System TestsStatus codes:-------------err$_vse_init_failed 01err$_kernel_allocate_failed 02err$_create_device_1_failed 03err$_create_device_2_fail

System Tests 103err$_ptb_unpack 31err$_btp_pack 32err$_btp_pack_wrong 33err$_fcc_no_idle_interrupt 34err$_fcc_no_thresh_interrupt 35err$_cursor_test_b

104 System Testserr$_rdbk_2 63err$_rdbk_3 64err$_rdbk_4 65err$_rdbk_5 66err$_rdbk_6 67err$_cursor_test_true 68err$_cursor_test_false 69err$_vertical_s

System Tests 105NONBURST MODE, NOT FIRST PASSfcc ram data and addressfcc passive fifo controldragon chips initializationdtc chip selectquick video ram

106 System TestsC.4 SCSI-B Status and Error CodesTEST NUMBER ID NAME----------- ---- ------6 00A0 SCSI BThe first line of the SCSI-B report:STATUS ERRO

System Tests 107Subsequent lines of the SCSI-B report:STATUS ERRORxxxxx1Always 1Routine StatusDevice StatusLast CommandError CountRemovable / Writeabl

108 System TestsTable C–1 SCSI-B Error and Status SummaryValue Error0 Success1 Controller error:DMA bit will not set in the SCSI-B controller mode reg

System Tests 109Table C–1 (Cont.) SCSI-B Error and Status SummaryValue ErrorA Arbitration error:AIP bit in initiator command register not set during a

110 System TestsC.5 SCSI-A Status and Error CodesTEST NUMBER ID NAME----------- ---- ------7 0090 SCSI AThe first line of the SCSI-A report:STATUS ERRO

2 Testing1.1 Running Power-Up TestsPower-up tests run each time you turn the system power ON and, if thetests are successful, the operating system sta

System Tests 111Subsequent lines of the SCSI-A report:STATUS ERRORxx x xxx1Always 1Routine StatusTermination CodeChip StatusDrive Error CountDrive Sta

112 System TestsTable C–3 SCSI-A Error and Status SummaryValue Error0 Success1 Registers 0, 1, 2, or 3 not completely verified, rtcnt, invrdy, intrdch,

System Tests 113C.6 SCSI-A Error ExplanationsMEDIA PROBLEMSFor the 1st line of the report, any error that looks like this could be amedia error:XBYY.0

114 System TestsCONTROLLER OR DRIVE PROBLEMSThe following errors could be controller or drive problems. They will occurin the 2nd, 3rd, or 4th line of

System Tests 115C.7 Memory Status and Error CodesTEST NUMBER ID NAME----------- ---- ----B 0010 MEMStatus.error Meaning------------ -------0000.0001 S

116 System TestsC.8 DZ Controller Status and Error MessagesTEST NUMBER ID NAME----------- ---- ----C 0080 DZAll errors detected during the DZ system e

System Tests 117A description of the 4-bit error codes are described in the following table:ErrorCode Meaning0 No error detected for this line** Error

118 System TestsError descriptions for status code = FF0XFF.EEEEwhere:X represents the line preempted by the consoleFF represents a device fatal error

System Tests 1190007 - TRDY bit in CSR stuck at 10008 - TRDY bit in CSR failed to set0009 - TRDY bit in CSR failed to clearafter transmitting a charac

120 System TestsError descriptions for status code = 0F:0X0F.EEEEwhere:X represents the line preempted by the console0F represents a system software e

Testing 31.1.1 Power-Up Test CodesThe power-up test codes indicate no error, soft errors, status information,or hard (fatal) error information. Any er

DDiagnosticLEDsDefinitionsThis appendix defines the eight LEDs on the back of the system boxduring each phase of the testing and power-up initialization

122 Diagnostic LEDs DefinitionsTable D–1 (Cont.) Diagnostic LEDs DefinitionsState Substate Definitions Recommendations1011 0000 The DZ test completes. An

Diagnostic LEDs Definitions 123Table D–1 (Cont.) Diagnostic LEDs DefinitionsState Substate Definitions Recommendations0101 xxxx1The self-test started und

124 Diagnostic LEDs DefinitionsTable D–1 (Cont.) Diagnostic LEDs DefinitionsState Substate Definitions Recommendations0000 xxxx Attempting to boot thesys

Diagnostic LEDs Definitions 1253. Power down the system, remove drive mounting panel(s) from thesystem, and remove the graphics module from the system

IndexCCommand codesPV_SCS_FMT_ERR#, 23Consolepassword feature, 27Console’s configuration displayutility, 77CLK, 97COLOR, 80DZ, 95FP, 94IT, 93MEM, 94MON

2 IndexGGraphics coprocessor moduleremoval, 60Graphics Coprocessor ModuleSelection 60Hz/66Hz, 61HHalt buttonlocation, 34JJumpersRZ22, RZ23, RZ23L, RZ2

Index 3Self-test (Cont.)error codes, 6example display, 5running, 5with loopback connectors, 5using loopback connectors, 5Self-test commands, 3, 5SIMMe

4 TestingTable 1–1 (Cont.) Power-Up and Self-Test CommandsTest Mnemonics DeviceT 6 SCSI-B SCSI-B bus controllerRRD40 storage expansion boxRZ55 storage

Testing 5Any code in the configuration table other than 0000.0001 on the MONO,DZ, FP, IT, or SYS devices indicates a hard error and the system modulemu

6 TestingNOTEThe ThinWire Ethernet port or the standard Ethernet port(depending on which port the customer is using) on the backof the system box must

Testing 7Refer to Chapter 3 of this guide for information on creating the specialdiagnostic keys on the diskette and tape.1.3.1 System Exerciser Diagn

8 TestingTable 1–2 System Exerciser Diagnostic CommandsTest Description of CommandsT01Runs customer mode system exerciser. No loopbackconnectors are n

2TroubleshootingThis chapter contains information for troubleshooting the new devicesavailable on the VAXstation 3100 Model 76 system. The label on th

First Edition, 1990Second Edition, May 1991FCC NOTICE: The equipment described in this manual generates, uses, and may emitradio frequency energy. The

10 TroubleshootingSelf-Test ResultsA code of 00XX.0001 next to the MEM mnemonic indicates no errors(the XX is the total amount of memory installed in

Troubleshooting 11Example 2–1 shows the second 8-digit number of the MEM display inthe configuration table. Each digit represents a SIMM memory module.

12 TroubleshootingTable 2–1 lists the location of each memory SIMM and contains possiblefailure codes.Table 2–1 Locating a Failed Memory SIMMMemory Mo

Troubleshooting 13Running a Self-TestA self-test performs an inquiry of the drive and reports the status ofthe drive and the SCSI adapter module. No r

14 TroubleshootingAny code other than those listed indicates an error in the device at thatSCSI ID.Table 2–2 SCSI Devices Self-Test Status CodesStatus

Troubleshooting 152.3.1 Running the System ExerciserThe system exerciser performs a more thorough test of the RX23 disk andthe SCSI adapter module. It

16 TroubleshootingExample 2–3 shows the system exerciser display for the SCSI-A bus.There is one line for the status of the SCSI-A controller on the s

Troubleshooting 171412108642131197531LJ-00687-TI0Figure 2–1 Power Connector Pin Voltages on the System Module

18 TroubleshootingTable 2–3 System Module Power Connector VoltagesPin Number Voltage Tolerance Color1 – 12.1 Vdc 5% Blue2 Ground — Black3 Ground — Bla

3UtilitiesThis chapter describes the new utilities available on the VAXstation 3100Model 76. Table 3–1 lists all the utilities available on the VAXsta

ContentsAbout This Manual ix1 Testing1.1 Running Power-Up Tests ... 21.1.1 Power-Up Test Codes ...

20 UtilitiesTable 3–1 (Cont.) UtilitiesTest Number Utility InvokedT811Screen of all Es (color monitor)T821White screen (color monitor)T8314-bar color

Utilities 21>>> TEST 76>>>ScsFlpFmtterPV_SCS_FMT_CHNPV_SCS_FMT_ID(0=SCSIA \ 1=SCSIB)? 0 Enter SCSI bus.Enter SCSI ID of RX23.Enter a

22 UtilitiesTable 3–2 (Cont.) Diskette Formatter MessagesFormatter Message ExplanationPV_SCS_FMT_ID Enter the SCSI ID of the RX23. Usuallythe RX23 ID

Utilities 23PV_SCS_FMT_ERR 203000006Error codeAlways zerosCommand codeExample 3–2 PV_SCS_FMT_ERR# Error Code BreakdownTable 3–4 lists the command code

24 UtilitiesTable 3–5 PV_SCS_FMT_ERR# Error CodesErrorCode Description of Code04 Bad status returned by device06 Not enough sense data returned08 Bad

Utilities 25Table 3–5 (Cont.) PV_SCS_FMT_ERR# Error CodesErrorCode Description of Code6E Too many retries of this command, failed after bus_device_res

26 UtilitiesTEST 74 creates a special key on the diskette. First, the diskette in themaintenance kit must be formatted using the T 76 command (describ

Utilities 273.3 RX33 FormattingPerform the following commands to format an RX33 diskette. Whenexecuting a command, an error may occur. If an error occ

28 UtilitiesMA-1329-90.DGTOY ClockTOY ClockKeyFigure 3–1 Time-of-Year ChipCAUTIONLeaving the battery on a conductive surface for a period oftime great

Utilities 294. To enable the console password feature:a. Set a password with the command SET PSWD .b. Enable the password feature with the command SET

iv Contents3.4.1 Setting the Password ... 293.4.2 Enabling the Password Feature ... 303.4.3 Placing the Wo

30 UtilitiesReenter the new password and pressReturn. Again, note that thepassword is not displayed. If the verification password matches exactlythe pa

Utilities 31If the password feature is enabled, the prompt appears for the consolepassword. The password typed in is not displayed on the screen. If t

4VAXstation3100(Model76)System4.1 System ContentsThe VAXstation 3100 Model 76 (VS43A-xx) system consists of the systembox, monitor, mouse or tablet, a

34 VAXstation 3100 (Model 76) SystemThe keyboard is an LK201 keyboard. There are eleven monitors available.The eleven monitors are:• VR160 color monit

VAXstation 3100 (Model 76) System 35MA-1317-90.DGVAXstation 3100 M76ExternalSCSIPortEthernetSelectIndicatorsThinWireEthernetPortKeyboardPortVideoPortC

36 VAXstation 3100 (Model 76) SystemThe position of the Ethernet switch determines which of the Ethernetports provides IEEE 802.3 network communicatio

VAXstation 3100 (Model 76) System 37Table 4–1 FRU Section ListingsFRU SectionSystem box cover 4.2.1RZ22, RZ23, RZ23L, or RZ24 disk drive 4.2.2RX23 dis

38 VAXstation 3100 (Model 76) SystemTable 4–2 MonitorsMonitor Document Title Order NumberVR150 VR150 Pocket Service Guide EK-VR150-PSVR160 VR160 Pocke

VAXstation 3100 (Model 76) System 39Drive PlateRX23 Disk DrivePower SupplyGraphics CoprocessorModuleMemory ModulesSystem ModuleSCSI/FDIModuleRZ22, RZ2

40 VAXstation 3100 (Model 76) System3. Unscrew the two captive cover screws as shown in Figure 4–3.4. Slide the cover forward approximately 2 inches a

Contents vB.2.6 TEST 6: ... 79B.2.7 TEST 7: ... 79B.3 COLOR (test 4) . . . ...

VAXstation 3100 (Model 76) System 414.2.2 RZ22, RZ23, RZ23L, or RZ24 Disk Drive RemovalTo remove an RZ22, RZ23, RZ23L, or RZ24 disk drive:1. Remove th

42 VAXstation 3100 (Model 76) SystemPosition 2RZ-Series Hard DiskPosition 3Diskette DrivePosition 1RZ-Series Hard DiskSystem FrontSystem Back123SCSI/F

VAXstation 3100 (Model 76) System 434. Simultaneously press down on the drive plate lever and slide the drivetoward the lever until you can lift the d

44 VAXstation 3100 (Model 76) SystemMA-1320-90.DGPress LeverDownSlide Drive Overand RemoveRZ23 Hard DiskMountDrivePlateLeverFigure 4–7 Removing a Disk

VAXstation 3100 (Model 76) System 455. Disconnect the disk power cable (P/N 17–02220–01) and the SCSIsignal cable (P/N 17–02945–01) from the back of t

46 VAXstation 3100 (Model 76) System7. Disconnect the drive interconnect cable and remove the two screwswith a 1/8-inch Allen wrench (refer to Figure

VAXstation 3100 (Model 76) System 47Record the positions of the jumpers on the drive so that you can setthe jumpers on the new drive to the same posit

48 VAXstation 3100 (Model 76) SystemE4E1E2E3E6J4E5Connector toHDA ModuleSCSI IDJumpersTerminatorPacks50-Pin SCSISignalConnectorParityJumperPowerConnec

VAXstation 3100 (Model 76) System 49E2E3E1SCSI IDJumpersTerminatorPacks50-Pin SCSISignalConnectorPowerConnectorConnector to HDA ModuleRaised EdgesRZ D

50 VAXstation 3100 (Model 76) System4.2.3 RX23 Disk Drive RemovalTo remove an RX23 disk drive:1. Remove the system box cover (refer to Section 4.2.1).

vi ContentsExamples1–1 Power-Up Tests Screen Display ... 21–2 Power-Up Tests with Errors . . ... 21–3 Configur

VAXstation 3100 (Model 76) System 513. Disconnect the disk power cable (P/N 17–02220–01) and the SCSIsignal cable (P/N 17–02221–01) from the back of t

52 VAXstation 3100 (Model 76) System5. Reverse the removal procedure to install the new RX23 drive.CAUTIONTo prevent possible damage to the RX23 SCSI

VAXstation 3100 (Model 76) System 53MA-1324-90.DGDown (On)Up (Off)123123Switches Positions:SCSI ID 5Figure 4–14 SCSI ID Switch Location3. Remove the t

54 VAXstation 3100 (Model 76) SystemMA-1323-90.DGSCSISignalCableDiskPowerCableStandoffSCSI/FDIModuleFigure 4–15 SCSI/FDI Module Location

VAXstation 3100 (Model 76) System 554.2.5 Drive Plate RemovalYou do not have to remove any devices mounted on the drive plate toremove the drive plate

56 VAXstation 3100 (Model 76) SystemCaptiveScrews (2)DiskPower CableDrive PlateSlide Mount Screws (3)Slide Mount OpeningsMA-1325-90.DGDisk PowerCableC

VAXstation 3100 (Model 76) System 575. Disconnect the SCSI terminator or the external SCSI cable fromthe SCSI port on the back panel. If your system h

58 VAXstation 3100 (Model 76) SystemMA-1354-90.DGSCSI TerminatorFigure 4–18 SCSI Terminator6. Free the five captive screws and loosen the three slide m

VAXstation 3100 (Model 76) System 59MA-1384-90.DGCaptiveScrewSCSI Signal CableDisk Power CableFigure 4–19 Replacing the Drive Plate

60 VAXstation 3100 (Model 76) System4.2.6 Graphics Coprocessor Module RemovalTo remove the graphics coprocessor module:1. Remove the system box cover

Contents vii4–21 Removing the Graphics Coprocessor Module - Sectional View 614–22 Removing Memory Modules . . ... 634–23 System M

VAXstation 3100 (Model 76) System 614. Grasp the module near the two connectors under the module andlift the graphics coprocessor module off the syste

62 VAXstation 3100 (Model 76) System2. Select the appropriate dip switch setting.4.2.7 Memory SIMM RemovalTo remove a memory module:1. Remove the syst

VAXstation 3100 (Model 76) System 63MA-1333-90.DGSIMMModuleSIMMModuleNotchSIMMSlotSIMMMemoryConnectorRetainer132KeyFigure 4–22 Removing Memory Modules

64 VAXstation 3100 (Model 76) System4.2.8 System Module RemovalTo remove a system module:1. Disconnect all cables from the back of the system box.2. R

VAXstation 3100 (Model 76) System 657. Remove the system module by carefully popping up the two frontcorners off the two locating posts as shown in Fi

66 VAXstation 3100 (Model 76) SystemMA-1381-90.DGEthernetID ROMEthernetID ROMKeyROMSocketFigure 4–25 Removing the Ethernet ID ROMCAUTIONDo not bend th

VAXstation 3100 (Model 76) System 673. Place the new system module in the system box making sure theconnectors slide through the openings in the rear

68 VAXstation 3100 (Model 76) System9. Reinstall the drive plate and install all the cables in the system box.10. Reinstall the system box cover.11. R

VAXstation 3100 (Model 76) System 69MA-1385-90.DG132347568Figure 4–27 Removing the Internal SCSI Bus Data Cable4.2.10 Power Supply RemovalTo remove a

70 VAXstation 3100 (Model 76) System4. Unscrew the two flat-head captive screws and the two Torx screws onthe side as shown in Figure 4–28.Captive Scre

AboutThisManualThis guide describes how to troubleshoot, adjust, and repair theVAXstation 3100 Model 76 system to the field replaceable unit (FRU)level

VAXstation 3100 (Model 76) System 71Unplug the keyboard cable from the rear of the system box (refer toFigure 4–29).NOTE 1The keyboard is a single FRU

72 VAXstation 3100 (Model 76) System4.2.12 Mouse RemovalDisconnect the mouse from the back of the system box (refer toFigure 4–29).CAUTIONDo not remov

ARecommendedSparesListPart Number Description QuantityVAXstation 3100 Model 76.54-19847-01 VAXstation Model 76 system module (VS43A-xx) 154-19288-01 S

74 Recommended Spares ListPart Number Description Quantity12-33816-01 Internal SCSI terminator 1VAXstation 3100 Model 76 (loopbacks, terminators, and

Recommended Spares List 75Part Number Description Quantity17-02444-01 Internal data cable 1TZK10-ZZ — –H7821-00 Power supply 117-00606-10 Power cord (

76 Recommended Spares ListPart Number Description Quantity74-41401-01 Metal standoff 174-41401-02 Metal standoff 174-41401-03 Metal standoff 174-41401

BSelf-TestsB.1 Console’s Configuration Display Utility (T 50)The results of the self-test are available through the console’sconfiguration display utili

78 Self-TestsShould the initialization code encounter an error, the test number will bezero.#^x0002 ; could not find a good page of memory for init bl

Self-Tests 79B.2.4 TEST 4:high word : multicast filter bit number being tested#^x4002 ; init failed#^x4004 ; TX failed#^x4006 ; packet received#^x4008

80 Self-TestsB.3 COLOR (test 4)8-plane video option board:Error code format :xxx.yyyz Wherez=1fornormal2 for fatal error3 for soft erroryyy = test tha

x About This ManualTools and EquipmentThe following tools are needed to service the VAXstation 3100 Model 76.Tools and Equipment Part NumberScrewdrive

Self-Tests 818-plane video option board:Error code format :xxx.yyyz Wherez=1fornormal2 for fatal error3 for soft erroryyy = test that failed (from the

82 Self-TestsB.4 SYS (test 5)The system power-up self-test has one longword of status and errorinformation, formatted as follows:SYS 0000.0XXXwhere XX

Self-Tests 83B.5 SCSI-B (test 6)The SCSI-B power-up self-test has one longword of status information forthe controller and eight longwords of status i

84 Self-Tests31 24 23 16 15 08 07 00Selected Tested OK Flags StatusController Status(see below)Binary Flags00000001=problem on system board00000010=pr

Self-Tests 85ControllerStatusCode Status Description01 Status: Everything is fine02 Error: Disk/tape buffer RAM addressing failure04 Error: Disk/tape b

86 Self-TestsControllerStatusCode Status Description62 Error: No data to bus with ini_cmd<enout>set64 Error: Parity bit (cur_stat<dbp>) do

Self-Tests 87ControllerStatusCode Status DescriptionA4 Error: ISR not hit following bus freeA6 Error: Interrupt request (int_req<sc>) not cleare

88 Self-TestsAnother look at device status:There is a status longword for each possible device (eight of them) on thebus. Each of these statuses has t

Self-Tests 89TargetStatusCode Status Description26 Error: Target failed to clear cur_stat<req> when gettingcommand28 Error: Command phase out of

90 Self-TestsTargetStatusCode Status Description68 Error: Selected target did not set any phase before releasing bus70 Error: Target not following exp